Contact Us | GoWorx®

100% GEAR GUARANTEE

We stand by our gear. All of our products are thoughtfully designed in-house or handpicked from the industry's most trusted brands. We guarantee your 100% satisfaction and have the return policy to back it up.

Click here for more details regarding our guarantee.

*Sorry, does not include Drones.

Low Price Guarantee

GoWorx will match the published price of any identical item found on the website of another authorized retailer. If you find a better price, please contact us within 48 hours of placing your order, and we will gladly refund the difference. Alternatively, you can contact us before ordering and we will provide a price match promotional code for you to use during checkout.

Please note: Price match is on valid on U.S. websites, and does not apply to auction sites.

Authenticity

GoWorx is an authorized dealer of all the featured brands we sell. We stand by our gear, and guarantee that every product we sell is 100% authentic. In fact, we built GoWorx to protect both you and our industry from counterfeit and fake products. Rest assure that when you shop with GoWorx, you get the best gear from the best brands with ultimate customer service.

Return Policy

Send us your new, unused gear at any time for a full refund—no questions asked. And if you’re not completely stoked on a product, you can return your used gear within 30 days of delivery to receive credit in the GoWorx store.

New, unused gear has to be returned in the condition you received it, with the original box, packaging and tags.

Used and undamaged gear will be traded for credit in your GoWorx account. We cannot accept products damaged due to negligence, misuse or abuse.

Canadian Shipping Rates:

Method	Transit Time	Shipping
USPS First Class Mail Int'l	10-14 Days	Starts at $9.99
USPS Priority Mail Int'l	6-10 Days	Starts at $24.99
DHL Express Now Available!	4-6 Days	Starts at $27.49

International Shipping Rates:

Method	Transit Time	Shipping
First Class Mail Int'l	10-14 Days	Starts at $14.99
DHL Express Now Available!	4-7 Days	Starts at $34.99
Priority Mail Int'l	6-10 Days	Starts at $39.99

Please feel free to contact us for gear questions, order support and all types of feedback. If you need anything, big or small, or have an idea for how we could improve your GoWorx experience, please hit us up. We look forward to hearing from you!

844-311-3660
contact@goworx.com